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Privacy Policy

This site is designed to help you understand our privacy practices. If some of your questions are not answered in the other sections, here is our privacy policy in its entirety.

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1. PRELIMINARY REMARKS

At cheftouski.com (the "Company" or "we") we believe that the protection of personal information is of paramount importance. This is why we have put in place this policy for the protection of your personal information (the "Policy") setting out how the Company collects, uses, communicates, protects or otherwise processes your Personal Information (such as this term is defined below) in connection with your use of websites operated by or on behalf of the Company, social media pages operated by or on behalf of the Company (collectively, the “Services”).

 

If you have any questions or comments regarding this Policy, please do not hesitate to contact us by email at: contact@cheftouski.com.

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2. MEANING OF PERSONAL INFORMATION

For the purposes of this Policy, “Personal Information” is any information relating to an identified or identifiable natural person. An identifiable person is a person who can be identified, directly or indirectly, by reference to one or more specific elements, specific to his physical, physiological, genetic, psychological, economic, cultural or social identity.

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3. COMPLIANCE

The Company undertakes to comply, through the implementation of this Policy, with the provisions of the Act respecting the protection of personal information in the private sector (Quebec), the Act respecting the protection of personal information and documents (Canada) and Regulation (EU) 2016/679 (General Data Protection Regulation) regarding the collection, holding, use, disclosure, protection and other processing of your Personal Information.

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4. CONSENT

By accepting this Policy, you expressly accept the processing practices (collection, use, communication, etc.) mentioned therein based on your specific choices regarding the protection of your Personal Information, subject to the specific consents that you may do not want to give to us or that you have withdrawn in accordance with this Policy. Furthermore, by accepting this Policy, you expressly declare: 

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(a) you are at least 16 years old and of legal age to consent to the processing of your Personal Information in the jurisdiction where you reside; Where

 

(b) you are the parent or legal guardian of a minor child and have expressly consented to the processing of such minor's Personal Information as described in this Policy.

 

We do not wish to process the Personal Information of minors, unless we have first received parental consent. If we become aware that we are processing Personal Information of a minor without having obtained such consent, we will take the necessary steps to delete such Personal Information as soon as possible. We will process your Personal Information only on the contractual basis of this Policy.

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Before communicating to the Company any Personal Information of a third party, you acknowledge having obtained the consent of the person concerned by this Personal Information to make this communication. By providing Personal Information to the Company, you agree that we may collect or use such Personal Information in accordance with this Policy and the privacy preferences you provide to us, if any, and as as permitted or required by law.

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Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the identified purposes at any time by contacting us. If you refuse or withdraw your consent, we may not be able to provide or continue to provide you with certain services or information that may be useful to you.

 

Except as otherwise expressly permitted by law, the Company will not use or share your Personal Information with anyone except as provided in this Policy.

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5. COLLECTION OF PERSONAL INFORMATION

In certain circumstances, the Company may ask you to provide certain Personal Information, such as when registering for one of the Services, participating in a contest or when posting comments on the Services. The Company also collects Personal Information through cookies and other similar technologies. You are always free to decide whether or not to provide any Personal Information. In case of refusal, you will nevertheless have access to most of the Services. However, you will not be able to access sections that require you to provide such Personal Information.

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This Policy describes the Company's practices relating to respect for privacy with respect to the Personal Information that the Company collects on its customers via the Services.

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The Company limits the collection of Personal Information to information necessary for the purposes set out in this Policy.

 

Types of Personal Information

We process the following Personal Information: your first name, last name, full address and email address. We may also process the following Personal Information in certain circumstances: your geolocation data, your social media account identifiers, your profile photos and other information that you make public through your social media accounts.

 

In addition, we process certain cookies and other similar technologies. Please refer to the BROWSING INFORMATION, COOKIES AND SOCIAL MEDIA WIDGETS section of this Policy to learn more about how we handle any Personal Information that may result.

We record on the servers of certain Services log files that include certain information such as your IP address, the unique identifier of your device, the date and time of your use of the Services, cookies that identify your browser and the language of this one, as well as the various requests to the servers and their responses. These files may constitute Personal Information about you.

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Finally, we collect information about the devices with which you access the Services, such as device model, operating system version, memory and unique device identifiers, advertising cookies, browser type , language, time zone, information about your mobile and wireless network connections (your mobile phone number, service provider and signal strength). This information may constitute Personal Information about you.

 

Here are the purposes and legal bases that allow the Company to process your Personal Information.

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Purposes and legal bases of the collection

The Personal Information you provide will be used primarily for the following purposes, in addition to the purposes expressly designated:

  1. Help the Company ensure the relevance of the Services by adapting the content to your personal needs;

  2. Help the Company evaluate and improve the Services;

  3. Optimize your customer experience through your use of the Services;

  4. Enable your registration for the Services and your subsequent identification;

  5. Allow you to identify yourself to user content that you will post on the Services;

  6. Inform you of any fact or event that may be of interest to you;

  7. Allow to target your tastes and interests in order to offer you advertisements likely to interest you;

  8. Register, upon request, for our mailing list and for our various contests and promotions;

  9. Allow you to take full advantage of the features and services offered on the Services;

  10. Enable you to receive notifications, updates, alerts or other forms of communications from us relating to the Services.

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The legal bases for processing your Personal Information are identified below.

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We process your first name, last name, full address and email address to recognize you when you use our customer service. The legal basis for this processing is our legitimate interest in providing you with the best possible customer service while protecting your Personal Information.

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We also process your email address to send you important messages about the Services, such as messages relating to the security of the Services and updates to this Policy. The legal basis for this collection is our legitimate interest in providing you with important security or other important information relating to the Services or changes to this Policy.

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We will process your email as part of resetting your password in case you may have forgotten your password.

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If you have consented to receive marketing information from us, we will also process your email address to send you such information about us or the Services. The legal basis for this processing is your consent. You can withdraw your consent at any time by changing your preferences in your account or by contacting us at contact@cheftouski.com  or by clicking on the consent withdrawal link at the bottom of our advertising emails. The content of some of the advertising emails you may receive from us is determined automatically by a computer algorithm that uses your Internet Protocol (IP) address and cookies that are associated with your Internet profile. The legal basis for this processing is our legitimate interest in reducing the number of advertising emails we send to you by automatically choosing content more suited to your profile instead of transmitting all our advertising emails to all our users who have consented to receive emails. advertising from us.

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Certain cookies and other similar technologies may constitute Personal Information about you. We process such cookies and other similar technologies, such as Google Analytics, Comscore, Addthis, Parcours Dialog Insight to track activities on the Services and retain certain information to improve the Services and the overall experience when using the Services.

If you have consented to the collection of information through cookies and other similar technologies, we will process these cookies and other similar technologies, with the help of third-party analytical services, for the purposes associated with each type of cookie mentioned in BROWSING INFORMATION, COOKIES AND SOCIAL MEDIA WIDGETS section of this Policy. The legal basis for this processing is your consent. You can withdraw your consent at any time by changing your preferences in your account or by contacting us at contact@cheftouski.com. The content of advertisements you may receive from us or from third parties (by visiting third-party websites, for example) is determined automatically by a computer algorithm using your IP address and these cookies. The legal basis for this processing is our legitimate interest in reducing the number of advertisements to which you will be subjected and increasing their relevance by automatically choosing content more suited to your profile instead of submitting all our advertisements to all our users who have consented to the use of advertising cookies.

 

Rest assured that we do not associate any identifiers of cookies or similar technologies with information relating to your racial or ethnic origin, your political opinions, your religious or philosophical beliefs or your trade union membership, your health, your sex life or your sexual orientation or your genetic or biometric data which could allow you to be uniquely identified.

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We process the log files relating to your use of the Services in order to understand the origin of an error in the event of an error or bug in the Services and in order to establish statistics of connections to the Services. The legal basis for this processing is our legitimate interest in minimizing the number of interruptions and failures of the Online Services when you use them.

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Finally, we process information from the devices with which you access the Services to ensure the consistency of the Services on all your devices supporting the Services. The legal basis for this processing is our legitimate interest in ensuring that the Services can be accessed consistently on as many devices as possible.

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6. SENSITIVE PERSONAL INFORMATION

Except where specifically and explicitly requested, we ask that you do not provide us with any Personal Information relating to your racial or ethnic origin, your political opinions, your religious or philosophical beliefs or your trade union membership, your health, your sex life or your sexual orientation. nor to your genetic or biometric data which could allow your unique identification nor relating to penal or criminal convictions, nor such Personal Information relating to a third party.

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7. TRANSFER AND SHARING OF PERSONAL INFORMATION WITH THIRD PARTIES

The Company does not sell your Personal Information to third parties and does not use or disclose your Personal Information for purposes other than those for which it is collected, unless the Company obtains your explicit consent, in the event of an emergency ( i.e. to protect a person's life, health or property) or as required by law. Except as provided by law or as expressly provided in this Policy, the Company will never disclose your Personal Information to any third party.

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The Company may share some of your Personal Information when necessary to provide you with the services you expect and are entitled to. Although it cannot be held responsible, the Company undertakes to take the means reasonably necessary to ensure that the Personal Information shared with third parties is kept in accordance with this Policy.

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7.1 Communications to Service Providers. We may share your personal information with other companies that perform services on our behalf or on our behalf. In addition, we may share your Personal Information with an organization or individual retained by the Company, including our auditors. We will only provide these companies with the information they need to provide the service and they are prohibited from using that information for any other purpose.

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The Company shares certain Personal Information with its service providers, in particular in the following cases:

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  1. For the display of targeted advertisements on the Services or within the products offered by the Company, such as newsletters.

  2. In the case of a user connecting to the Services through the Facebook Connect service (see Article 8 below), certain information or personal information may be transmitted to Facebook Inc. ("Facebook") for, by example, to monitor your behavior on the Services and thus offer you a more personalized user experience on Facebook. We invite you to consult Facebook's privacy policy and terms of use before using the Facebook Connect service.

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Here is the list of the Company's partners and suppliers to whom we may transmit your Personal Information:

Google: Visits and purchases statistics
Comscore: Visits statistics
Addthis: Visit statistics
Facebook: Visits and purchases statistics
Dialog Insight: Visits statistics, Personal information, purchases
Google Ad: Visits statistics
 

7.2 Communication in connection with business transfers. Information about our users, including Personal Information, may be disclosed in connection with a bankruptcy, merger, sale, or transfer of Company assets, acquisition or a similar transaction. In the event of such a transaction in which your Personal Information should be transferred to a third party, we will make reasonable efforts to notify you. For example, we will post a Personal Information transfer notice on the Services and, if we have your email address, we will send a Personal Information transfer notice to that address.

 

In addition, we will require the third party receiving your Personal Information in such a framework to agree to protect the confidentiality of your Personal Information in a manner consistent with this Policy and to comply with applicable Personal Information laws. . It must also undertake to process your Personal Information only in accordance with this Policy unless it notifies you in advance, and when required by law, obtaining your prior consent.

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7.3 Application of Law and Disclosure Under Law. We may disclose your Personal Information if we believe in good faith that such action is required by a subpoena, warrant, or other judicial or administrative order rendered pursuant to law. We may also disclose Personal Information if we believe in good faith that such action is appropriate or necessary to avoid a violation of our terms or conditions of use, our user license agreements or any other agreement to which you are gone; to protect us against a claim; to protect our rights, property, safety or that of a partner, person or the public; to maintain and ensure the security and integrity of the Services or our infrastructure against misuse or illegal use; to defend against third-party claims or allegations; or to cooperate with government regulatory agencies having jurisdiction.

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7.4 Others. We may share your Personal Information with third parties if:

i) we have obtained your consent to do so,

(ii) to our legal or other advisors, if they are subject to confidentiality obligations at least as strict as those set out in this Policy and if they comply with applicable laws relating to Personal Information.


8. BROWSING INFORMATION, COOKIES AND SOCIAL MEDIA WIDGETS

In order to ensure proper management of our Services and to optimize navigation, our Services collect standard data from internet log files, including your IP address, the type and language of your browser, the frequency of access and the referring addresses of websites, in particular by using different types of cookies and conversion tags. Also, certain browsing behaviors may be recorded for analysis purposes. The navigation information is used, among other things, to measure the interest and the use made by Internet users of certain parts of the Services as well as the effectiveness of certain promotional programs administered by or on behalf of the Company. .

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This exercise aims to identify assumptions in order to improve the experience of our Services. This information cannot identify you; rather, it is statistical data as to the duration of the visit, the pages consulted, the order in which the pages were visited, etc. Here you will find the various cookies and other similar technologies that the Company uses.

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8.1 Cookies. Cookies, also called cookies, are text files containing small amounts of information downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device. You can find information about cookies at www.allaboutcookies.org.

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Cookies serve several different functions, such as letting you navigate between pages efficiently, storing your preferences, and improving the overall user experience. They can also make the advertisements you see online more relevant to you and your interests. Our server installs a permanent cookie on your devices during a first visit and, depending on the applications used, other permanent or temporary cookies could be used to technically manage certain choices you make. Rest assured that no Personal Information is stored as such in the cookies.

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We use the following types of cookies:

Session State Cookies. These cookies are used to identify the interactions between you and the Services and to improve the Services and your browsing comfort in them. You can block or delete these cookies without rendering the Services unusable.

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Preference Cookies. These cookies are used to store your user preferences (such as your preferred language or geographic location). These cookies may also make it easier to change your preferences for using the Online Services. You can block or delete these cookies without rendering the Services unusable.

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Security Cookies. These cookies are used to identify you and to identify and prevent security risks. You can block or delete these cookies, but some features of the Online Services will not be usable.

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Process Cookies. These cookies ensure the proper functioning of the Services so that you can navigate the Services and access secure areas. You can block or delete these cookies, but some features of the Online Services will not be usable.

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Analytics Cookies. These cookies are used to improve the Services by identifying which features our users like most and which ones need improvement. They also allow us to analyze your behavior on the Services. You can block or delete these cookies without rendering the Services unusable.

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Advertising Cookies. These cookies are used to improve the relevance and attractiveness of advertisements that may be served to you by us or by third parties (by visiting Third Party Services, for example). They make it possible to monitor the effectiveness of advertising campaigns and increase their profitability. They are also used to restrict the number of times a given advertisement will be shown to you. You can block or delete these cookies without rendering the Services unusable.

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8.2 Choose not to allow cookies. You can set your browser to notify you when you receive a cookie, allowing you to decide whether or not you wish to accept it. You can also change your cookie settings through the preference options in the Services, where available. We will advise you that when choosing your preferences, we will use a cookie to remember your preferences.

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8.3 Analytical Tools. We use analytical tools and other technologies from third parties, such as Google Analytics, Comscore, Addthis, Parcours Dialog Insight, Facebook Analytics to collect non-identifying Personal Information in the form of various usage and user measurements when you use Services. These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, online behavior and usage data. , feature usage metrics and statistics, usage and purchase histories, MAC address, unique mobile device identifier and other similar information.

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8.4 Internet Protocol Address. The Internet Protocol Address (IP Address) is associated with your device's Internet connection by your Internet Service Provider. The Company may use this IP address in order to, among other things, diagnose problems with its Web servers, manage the Services and compile statistics.

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8.5 Facebook and Social Media. In addition, our Services include certain social media features, such as the Facebook Like button. These features may collect your IP address, log the pages you visit on our site, and leave a cookie in order to properly perform the feature. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.

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Our Services may host blogs, forums, and other social media applications or services that enable interaction between us, you, and other users of our Services. Any information you disclose while using these applications, including personal information, may be viewed, collected and used by other users. We have little or no control over such applications, therefore, we are not responsible for another user's use, misuse or misappropriation of any information you disclose on such applications. By accepting this Policy, you agree to grant us a worldwide and perpetual license to reproduce, distribute, modify, adapt, translate, and otherwise use the information that you disclose on these blogs and forums. You acknowledge that your comments, suggestions, ideas or proposals relating to the Services, their functionalities or the business activities in which the Company is engaged, that you submit to it (the "Suggestions"), are not confidential and may be disclosed. , used, adapted or applied by the Company without any obligation of remuneration or any other form of compensation.

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Registration and connection to the Services may, in some cases, be done via the Facebook Connect service offered by Facebook. Use of Facebook Connect is subject to Facebook's Privacy Policy and Terms of Service.

When you use Facebook Connect, your Facebook profile, your public data and, if applicable, other information that you have then expressly agreed to share with the Company, available on Facebook are transferred from Facebook to the Company for the purpose to ensure your subscription to the Services as well as your full access to the functions of the latter.

By connecting via Facebook Connect, you authorize the transfer of the data mentioned above from your Facebook profile to the Company. If you refuse this transfer of data, please create an account on the Services without using the Facebook Connect service.

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9. PROCESSING OF YOUR PERSONAL INFORMATION IN CANADA

We process your Personal Information in Canada, but some of our service providers process your Personal Information outside of Canada. Accordingly, your Personal Information may be processed and stored on servers located outside of your country, province, state or other governmental jurisdiction where the laws relating to the protection of Personal Information may differ.

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We ensure that your Personal Information is treated securely in accordance with this Policy and that no transfer of your Personal Information will take place to an organization or a country unless we have put in place appropriate or suitable safeguards, including regarding the security of your Personal Information.

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For any transfer of your Personal Information to a jurisdiction other than Canada, we take all necessary means to ensure that your Personal Information is treated there in accordance with this Policy and in accordance with applicable laws regarding the protection of Personal Information, such as standard contractual clauses.

Such standard contractual clauses or other guarantees appropriate or adapted for this transfer outside of Canada can be obtained on request at contact@cheftouski.com.

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10. CONSERVATION AND PROTECTION OF PERSONAL INFORMATION

10.1 Storage. The Company agrees to keep your Personal Information only for the time necessary to fulfill the purposes identified in this Policy. More precisely :

  1. As long as you keep your user account, we will keep the Personal Information that is requested from you when you open it;

  2. We erase all information collected using cookies or other similar technologies within a maximum period of 13 months;

  3. We delete all log files within a maximum period of 12 months;

  4. We erase all information from your devices that we collect within a maximum period of 12 months;

  5. We erase all other types of Personal Information within a maximum period of 12 months.

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When a user account is closed or when a transaction initiated via the Services is completed, part of the Personal Information related to this user account or to the client may be retained in our files. This Policy applies to the Personal Information of our former users and customers and we take the same care and precautions with respect to them as with respect to those of our current users and customers.

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In addition, the Company may, if necessary, retain Personal Information related to a given user account or to a former client even after the given user account has been closed or the transaction initiated via the Services has been completed, in order to ( i) to fulfill any legal obligation which may be imposed on it by law or otherwise, (ii) to resolve any disputes, (iii) to prevent any fraud or abuse or (iv) to apply this Policy or the general conditions.

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10.2 Protection. In order to prevent loss and theft as well as unauthorized access, disclosure or use of your Personal Information, we have implemented physical, electronic and operational protection and security measures, in accordance with the standards and industry practices. We also encrypt Personal Information and restrict access to your Personal Information to those employees who need it to perform their job.

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Notwithstanding the foregoing, data including e-mails and Internet communications, communications by network, telephone or any other electronic means may be unlawfully intercepted by unauthorized third parties. The Company cannot guarantee absolute efficiency and/or security of the Services. By devious and illicit means, it is possible, among other things, that a computer hacker may succeed in penetrating the servers of the Services. It is therefore important to keep in mind, before using the functionalities offered by the Services, that it is always possible for a malicious individual to access the Services servers and use, for their own purposes, the information that you have disclosed on or through them. In the event of a breach of security systems, we may attempt to send you an email notification to allow you to take the necessary protective measures.

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11. YOUR RIGHTS

11.1 Access to Your Personal Information and Portability. At any time, you can ask the Company to provide you with a list of the Personal Information it holds and which concerns you and, if applicable, to inform you if your Personal Information has been disclosed to third parties ( your “File”). Access to your Dossier is free. However, reasonable fees may be charged if you request the transcription, reproduction or physical transmission of your Record. We will notify you in advance, if applicable, if charges may apply to your request.

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Without limiting the generality of the foregoing, you have the right to receive the Personal Information about you that you have provided to us, in a structured, commonly used and machine-readable format. You have the right to transmit this Personal Information to another data controller without our hindrance, where (i) the processing is based on your consent or on a contract concluded between you and us and (ii) the processing is carried out at the using automated processes. In addition, where technically feasible, you may have such Personal Information transmitted directly by us to your new controller.

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11.2 Accuracy of your Personal Information. The Personal Information you provide to the Company should be as complete, accurate and up-to-date as possible. You may at any time request that your File be updated to correct any errors or complete any Personal Information therein. In addition, you may request that any Personal Information that has become obsolete or irrelevant for the purposes of achieving the purposes described in this Policy be deleted from your Record.

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Most of your Personal Information can be viewed and corrected by logging into your account and accessing your profile. Otherwise, we invite you to contact us at contact@cheftouski.com.

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Without limiting the generality of the foregoing, you have the right at any time to request, except in certain circumstances provided for by law, the erasure of your Personal Information if: i) it is no longer necessary for the purposes for which they have been collected or otherwise processed; (ii) we have obtained consent from you to process such Personal Information and there is no other legal basis for the processing; (iii) you object to the processing without us having a compelling legitimate reason for the processing; (iv) such personal information has been unlawfully processed; or (v) they must be erased to comply with a legal obligation under an applicable law.

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11.3 Limitation of processing or the right to object to processing. You have the right at any time, under certain circumstances provided for by applicable law, to ask us at contact@cheftouski.com  to limit certain processing that we do of your Personal Information or to oppose this processing.

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11.4 Notices, Complaints and Communications. By publishing this Policy, the Company makes specific information about its policies and practices regarding the management of Personal Information accessible to anyone. If you have any questions regarding this Policy, please do not hesitate to contact contact@cheftouski.com, so that we can answer them as much as possible. We reserve the right to request certain information from you in order to identify you.

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In the event of non-compliance with the principles set out in this Policy, you may file a complaint with the Company by contacting us at contact@cheftouski.com. Depending on your jurisdiction (eg Canada and the European Union), you may also file a complaint with a supervisory authority.

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12. LINKS TO THIRD-PARTY SITES

You may find links on the Services to websites that are not under the control or responsibility of the Company. The Company has no way to control these websites and does not answer for the availability, reliability or legality of such websites or guarantee them. The Company does not endorse or approve them. You access third-party websites entirely at your own risk.


The Company reserves the right to insert advertising messages on all of the Services, messages that may give rise to links to other websites. At no time does the Company approve, endorse or be responsible for the ideas, opinions, products, services or more generally the content conveyed in the advertising messages and on the third-party websites to which they give access. .

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13. POLICY UPDATES

We are constantly adjusting our practices with respect to Personal Information so that they comply at all times with the principles of the Act respecting the protection of personal information in the private sector (Quebec), the Act respecting the protection of personal information and Electronic Documents (Canada) and Regulation (EU) 2016/679 (General Data Protection Regulation).

When the Company, in its sole discretion, makes changes to this Policy, we will modify the date of the “Last Updated” as found above.

Although it is not our intention to frequently or substantially modify this Policy, we may do so from time to time to better serve you in the future or in view of the evolution of our service offering, technology or of the law.

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We invite you to review the content regularly to be notified of any changes to the Policy. If the changes prove to be substantial, at least 30 days before they take effect, we will send you a notification to the email address you have provided to us or by any other means so that you can take notice of the changes before proceeding. your use of the Service for which your consent to such changes is required. If you disapprove of one or more modifications, you must stop using this Service which requires your consent.

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If you have any questions or concerns regarding the protection of your Personal Information or wish to exercise any of your rights in this regard, please contact us at contact@cheftouski.com.

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